Drive-Up Services

Returns and Holds Pickup at the Drive-Up Window

Please see our COVID-19 updates page for current hours

  • Ela Area Public Library District Cardholders may request items for pickup at the drive-up window. Please wait for a notification to know when items are ready for pickup.
  • Once materials are returned, they will be quarantined for a minimum of 7 days. Please note that the items will remain on your account during this time. Remember, there are no fines.
  • Please bring oversized materials inside to return. If you would prefer to stay outside, please call us at 847-438-3433.
  • Questions? Email or contact us during open hours.

How to Request Items for Pickup at the Drive-Up Window

  1. Visit our website and search the catalog for desired titles.
  2. When you find an item you want, select Place Hold. 
  3. Log into your account with your library card number or username and password, and select Submit Request to confirm the hold.
  4. Select "Go to your list of holds requests" to check current holds on your account and cancel any items you no longer wish to receive. 
  5. Wait for email or phone notification to find out when your holds are ready.  

How to Pick up Your Items

  1. When we notify you that your items are ready, please come to the library within 7 days.
  2. When you arrive to pick up your items, please go to the drive-up window. If you are on foot or bicycle, ride or walk up to the drive-up.
  3. Drop off any materials you wish to return at the drive-up book drop. Please only return items that will easily fit in the slot.
  4. At the drive-up window, please hold up your library card near the window so the staff member can read it.

The Library Cares about Your Safety and Wellness

  • All returned materials are quarantined for a minimum of 7 days before becoming available to other patrons.
  • Library staff are following new safety procedures to prevent the spread of COVID-19 in our community.
  • Library staff are wearing masks and socially distancing in the building.

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